1. Business Purpose

Our website is intended primarily for businesses purchasing food packaging products in bulk or wholesale quantities. Products offered on this website are designed for commercial use in the food-service industry.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old.
• You have the authority to place orders on behalf of a business or organisation.
• All information provided during registration or checkout is accurate and complete.

3. Products

We manufacture and supply a variety of food-packaging products, including but not limited to:

• Paper cups
• Plastic cups
• Pizza boxes
• Burger pockets
• Paper bags
• Food containers
• Popcorn boxes
• Ice cream cups
• Custom-printed packaging
• Other food-packaging products

Product images are for illustrative purposes only. Actual colours, sizes and finishes may vary slightly due to manufacturing processes.

4. Product Availability

All products are subject to availability.

We reserve the right to:

• Modify product specifications.
• Discontinue a product.
• Change packaging.
• Limit available quantities.
• Refuse orders due to inventory limitations.

We will notify you whenever reasonably possible.

5. Pricing

All prices displayed on the website are subject to change without prior notice.

Unless otherwise stated:

• Prices exclude applicable taxes.
• Shipping charges are calculated separately.
• Custom pricing or quotations may differ from standard product pricing.

The final amount payable will be shown during checkout or in the official quotation provided by our sales team.

6. Orders

Submitting an order does not guarantee acceptance. We may refuse or cancel an order for reasons including:

• Pricing errors.
• Product unavailability.
• Payment issues.
• Suspected fraud.
• Incorrect information.
• Violation of these Terms and Conditions.

7. Minimum Order Quantity (MOQ)

Certain products, especially custom-printed packaging, may require minimum order quantities.

MOQ requirements will be communicated by our sales team before order confirmation.

8. Custom Printed Products

For customised packaging:

• Customers are responsible for providing accurate artwork and branding materials.
• Final production begins only after written approval of artwork or proofs.
• Minor colour variations may occur due to printing methods and material differences.
• Once production begins, custom orders cannot normally be cancelled or modified.

9. Payment

Payment terms may vary depending on the customer type and agreed business arrangements.

Accepted payment methods may include:

• Credit or debit cards.
• Bank transfer.
• Online payment services.
• Approved business credit accounts.

Orders may not be processed until payment requirements are satisfied.

10. Shipping and Delivery

Delivery times provided are estimates only.

Delivery may occur due to:

• Manufacturing schedules.
• Transportation issues.
• Weather conditions.
• Public holidays.
• Force majeure events.

We are not liable for delays caused by third-party shipping carriers or circumstances beyond our reasonable control.

11. Inspection Upon Delivery

Customers should inspect delivered items immediately upon delivery.

Please verify:

• Product quantity.
• Product condition.
• Correct items.
• Visible damage.
• Missing goods.

Any visible issue should be reported within the period specified in our return policy.

12. Returns and Refunds

Returns may be accepted only when:

• Products are damaged or defective.
• Incorrect products have been delivered.
• A return request is submitted within the approved return period.
• The products remain unused and in their original packaging.

Custom-printed products may not be eligible for return unless they contain an approved manufacturing defect.

13. Intellectual Property

All website content, including but not limited to:

• Logos
• Product images
• Product descriptions
• Graphics
• Website design
• Text
• Documents

Is the property of the company or its licensors and is protected by applicable intellectual-property laws. Content may not be copied, reproduced or distributed without written permission.

14. Acceptable Use

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorised access to our systems.
• Distribute malware or harmful software.
• Interfere with website functionality.
• Submit false or misleading information.
• Violate applicable laws or regulations.

15. Limitation of Liability

To the maximum extent permitted by law, the company shall not be liable for:

• Indirect damages.
• Incidental damages.
• Consequential losses.
• Loss of profits.
• Loss of business.
• Loss of data.

Our maximum liability shall not exceed the amount paid for the specific order giving rise to the claim.

16. Product Use

Customers are responsible for ensuring that purchased products are suitable for their intended application and comply with applicable food-safety regulations in their jurisdiction.

Improper storage, handling or misuse of products may void any applicable warranty.

17. Warranty

Unless expressly stated otherwise, products are supplied without additional warranties beyond those required under applicable law.

Any warranty claim must be supported with appropriate documentation and may require inspection of the products.

18. Privacy

Your use of this website is governed by our Privacy Policy, which explains how we collect, use, store and protect your personal information.

19. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, security, accuracy, availability or practices of external websites.

20. Force Majeure

We shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, labour disputes, government actions, epidemics, transportation disruptions, power failures or other unforeseen events.

21. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes become effective immediately upon publication on the website.

Continued use of the website after changes are published constitutes acceptance of the revised Terms and Conditions.

22. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which the company operates.

Any dispute arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the appropriate courts.

23. Contact Us

For questions, concerns or inquiries regarding these Terms and Conditions, please contact us.